Shop Policies

About the Shop

Ashley Neese’s Shop only carries the highest quality holistic products. All of them have been personally tested or gathered by Ashley. We constantly research and review products to ensure that they are the best quality available. As our research grows our knowledge of the heart, mind, and body evolves. We love being able to share what we’re learning with you along the way.

Our aim is to support sustainable businesses that share our values. Some of the products we sell are from very small businesses and others from larger companies. Our selection is highly curated and intended to support your wellness journey on many levels.

We are grateful for your interest in our Shop and hope that together we can create a healthier and more meaningful world.

Shop Policies

Thank you for shopping with us! We hope that our carefully curated products support you to take great care of yourself.

We make it a priority to package our products using recycled materials.

Payment

All major credit cards through Paypal. You do not need a Paypal account to place an order. Your payment must be received before your order will be shipped. If your payment is not made at the time of your order you will be sent a reminder email. If you don’t respond within 5 days the order will be cancelled.

Orders delivered to California State are subject to sales tax and will be charged sales tax at an initial rate of 7.5%. This tax only applies to physical shipments, not online programs or eBooks.

Shipping

In an effort to support the environment you will not be sent a packing slip. If you need one please leave a note and it will be included.

All orders ship with tracking numbers via USPS First Class (for smaller items) and Priority (for larger/multiple items). Orders are shipped within 5 business days unless purchase is over a holiday in which case you will be notified. Insurance is automatically included for all orders over $50. We cannot be held responsible for loss or damage of items while in transit with the USPS. If you want purchase insurance for orders under $50 please email us and we will be happy to take care of that for you. After your item ships you will receive a confirmation email and the tracking number.

If you are ordering from outside of the US, please contact us with the details and we can prepare a custom shipping quote. For international orders, please be pay attention to your own country’s customs regulations. We cannot be held responsible for any taxes, fees, loss or damage on that end.

Refunds & Exchanges

We are a tiny, one woman shop and cannot accept returns or exchanges. If you have a problem with your order please let us know and will will do our best to figure out a solution for you.

Disclaimer

If you are taking medication or other supplements or are pregnant or nursing please consult with your healthcare practitioner to make sure what you purchase will not interfere. If you have any concerns whatsoever please consult your healthcare provider. Our products and the information on these pages are not intended to treat, cure, prevent or diagnose any medical condition and are not a substitute for the medical advice of a trained physician.

© ASHLEY NEESE 2017